79th St Office
Good morning! Thank you for the email! I'm very pleased with NWIN because my parents have been customers with your business for many years and they've highly recommended your insurance services. Plus, I'd like to personally thank the staff on East 79th and Michigan. They've kept me updated on all of my insurance needs with NWIN. There's been several insurance companies who've given me quotes and no one can "beat" NWIN prices!
Delania S. Higgins
Stony Island Office
I'm always happy when I'm in your office. Your enchanting and pleasant smile always make my day. Maggie Keetan at your office of 7356 S. Stony Island Chicago, IL 60649 is the kind of person you hardly find in customer service, she is always happy to meet me, her service is second to none, she always calls to remind me of my payment. Maggie is an asset to you. I'll continue to do business with your office and I hope all your customer service representatives help customers like she does.
Thank you Maggie.
- Adams A. Chicago, IL
Stone Park Office
Been using this company for my car insurance for quiet some time now and I must say the customer service is excellent. Every time I've needed to
talk to my agent Edwin Matinez I've never had to wait long and he's always so cheerful and very pleasant to speak to over the phone. I'm a
very forgetful person & I tend to lose things like my insurance card or forget when my payment is due. So if I need a new card or to pay my bill
Edwin makes sure I get what I need done. I'm very pleased with this company and I highly recommend it to others. In fact a few of my friends have Edwin as their agent as well. Great guy! Everyone should have a great agent they can count on. I'm glad that I do.
- Irene R. Chicago, IL
I would like to add a big thanks to my agent Steve Petro- I been working with Steve for over 10 years and he is the best customer service rep I have ever worked with. I myself also work in customer service I know a little goes a long way. And Steve Petro from the Chicago office is always right there to help me,answer questions and will quote me insurance a bunch of different ways to meet my growing family's insurance needs, so happy with the results. Last year when my kids
starting driving I went on my own to find some insurance rates and I could not come close to the rates Steve was able to get for me. He goes
above and beyond to help and I wanted your company to know how valuable good customer service is right now. Please give Steve a great review -he deserves it.With high regards thanks!!!-
Christine E, Elk Grove Village, IL
47th Street Office
I have been with Northwest Insurance Network for 2yrs. my agent is Erica Lopez *Great Customer Service Skills*. She always gives me the
information i need to understand or make the right desition on my policy. I was going to bundle my insurace with State Farm renters and
car. Their prices way to high and they talk to you like their doing you a favor. After talking to Erica Yesterday I rembered why I love their
service and was told they provide renters insurance. Why would i change i have had no problems they work with me and have Erica on their team. I would like to thank Erica for her great skills, Customer service Queen. If you are looking for great service /*Erica Lopez */1658 W. 47th. St. Chicago IL. 60609 thanks
Liliana M, Summit Argo, IL
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